1. General Provisions
This Privacy Policy defines the procedure for the collection, processing, storage, and protection of personal data of users of the website https://shineproject.kz
The personal data operator is ShineProject LLP, BIN/IIN: 030340010687, address: Republic of Kazakhstan, Uralsk, Zachagansk settlement administration, Zachagansk settlement, Birlik Street, building No. 25, office 82, e-mail: shine_project@mail.ru, phone: +7 (778) 148-42-98.
By using the website and submitting a request through the feedback form, the User confirms that they have read this Privacy Policy and consent to the collection and processing of their personal data in accordance with the legislation of the Republic of Kazakhstan.

2. Data Collected
The following personal data of the User may be collected on the website:

• name;
• phone number.

The website does not request special categories of personal data, including information about health, nationality, religious or political views.

3. Purposes of Collection and Processing of Personal Data
The User’s personal data is collected and processed for the following purposes:

• processing the request submitted on the website;
• contacting the User using the phone number provided;
• providing consultation regarding the Operator’s products, services, or offers;
• preparing a commercial proposal;
• concluding and performing an agreement if the User decides to purchase a product or service;
• improving the quality of user service.

The Operator does not use the User’s personal data for purposes unrelated to the tasks specified above.

4. Legal Basis for Data Processing
The collection and processing of personal data are carried out on the basis of the User’s consent, expressed by submitting a form on the website, ticking the relevant checkbox, or performing another action confirming the User’s consent.
The User has the right not to provide their personal data. In this case, the Operator will not be able to process the request or contact the User.

5. Procedure for Data Processing and Storage
The Operator collects, records, stores, updates, uses, transfers, blocks, and destroys personal data within the limits necessary to achieve the purposes specified in this Privacy Policy.
Personal data is stored until the purposes of its processing are achieved or until the User withdraws their consent, unless another storage period is provided for by the legislation of the Republic of Kazakhstan.
The Operator takes the necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, destruction, or other unlawful actions.

6. Transfer of Data to Third Parties
The Operator does not sell or transfer the User’s personal data to third parties for their independent use.
The transfer of personal data to third parties is allowed only in the following cases:

• if it is necessary to process the User’s request;
• if technical services are used for the operation of the website, application form, hosting, CRM system, messengers, or telephony;
• if the transfer is required by law or by a lawful request from state authorities of the Republic of Kazakhstan;
• if the User has given separate consent to such transfer.

Third parties who gain access to personal data are obliged to use it only within the purposes for which such data was transferred.

7. User Rights
The User has the right to:

• receive information about whether the Operator holds their personal data;
• request clarification, modification, or deletion of their personal data;
• withdraw consent to the collection and processing of personal data;
• request the termination of personal data processing if there are legal grounds for doing so;
• contact the Operator regarding the processing and protection of personal data.

To exercise their rights, the User may send a request to the following e-mail address: shine_project@mail.ru.

8. Withdrawal of Consent
The User has the right to withdraw consent to the collection and processing of personal data at any time by sending a written request to the Operator at: shine_project@mail.ru.
After receiving the request, the Operator shall stop processing the User’s personal data, except in cases where further processing or storage of the data is required in accordance with the legislation of the Republic of Kazakhstan.

9. Use of Cookies and Technical Data
The website may use cookies and similar technical tools for the proper operation of the website, traffic analysis, and improvement of user experience.
The User may restrict or disable the use of cookies in their browser settings. In this case, certain website functions may not work correctly.

10. Amendments to the Privacy Policy
The Operator has the right to amend this Privacy Policy. The new version of the Policy comes into force from the moment it is published on the website, unless otherwise specified in the new version.
The User is advised to periodically review this Policy to obtain up-to-date information on the procedure for processing personal data.

11. Operator’s Contact Details
For all questions related to the processing and protection of personal data, the User may contact the Operator:
ShineProject LLP
BIN/IIN: 030340010687
Address: Republic of Kazakhstan, Uralsk, Zachagansk settlement administration, Zachagansk settlement, Birlik Street, building No. 25, office 82
E-mail: shine_project@mail.ru
Phone: +7 (778) 148-42-98